Last week, members of our team traveled to Orlando, FL to attend the 2016 IT Nation Conference. IT Nation is the premier conference for technology solution providers and the largest event of its kind, offering a world-class experience for attendees.
Our team attends many of these conferences to expand their industry knowledge and make valuable connections with other IT professionals from around the world. This year’s focus was on delivering world-class service. Our team walked away with new, creative ideas and have already begun implementing some of them to create value for our customers.
“IT Nation was a whirlwind experience: non-stop learning, networking, and partying. In the process of bouncing ideas off of peers from all over the place, and learning new skills that will help us to provide more value for our customers, I also walked away with a much firmer sense of direction and strategy.” – Andrea Goodsell
Our leaders, Ben Johnson and Nathan Jones, partnered with the folks at ConnectWise to present a session on how MSPs can implement aspects of agile software development to breakdown complex problems into workable tasks, promote collaboration, and team focus.
“For being my first IT Nation conference, I didn’t know what to expect. Within a few short days, I was able to expand my knowledge with new operating procedures to share with my team. I listened to a very thought provoking customer service session, and was able to view new applications to best service our clients.” – Susan Goodsell
“As a relatively new addition to the Liberty team, IT Nation helped give me a broader industry context and understanding of the different variables affecting the environment in which MSPs operate. I came back with a comprehensive list of best practices and benchmarks that will help Liberty join the best in class.” – Steven Lease